TERMS OF SERVICE

Every reasonable effort has been taken in the preparation of this website to ensure the accuracy of its contents, however, no warranty is given. Illustrations and all other photographic depictions are for presentation purposes only.

 

Delivery

All orders are dispatched using E POST and are sent standard post to the delivery address submitted on your client page. A signature is required upon delivery. Please ensure you nominate a delivery address you will be present at during the estimated time of arrival. No PO Boxes accepted. No responsibility is taken by parlez de vous for loss or damage once the package has been sent. Delivery to major cities is generally within 3-6 working days of dispatch, and can take longer during sale periods. Delivery to other countries is available. All international orders are dispatched using EMS express and are sent via airmail. We are not responsible for any additional costs incurred for International Shipping. If an item you have selected is unavailable you will be contacted within 2 business days and advised that there may be a delay. You may choose an alternative product, exchange or refund if the delay is unsuitable.

 

Returns Policy

It is our absolute priority to ensure you are satisfied with your purchase. Should you wish, you are welcome to exchange your item for a different size, colour or style at your expense. Items must be in their original, unworn, unwashed and sellable condition. Exchanges must follow the below instructions, or unfortunately they will not be able to be exchanged.

Please contact Customer Service on +972504095010. Upon approval, please post your item back to us within 14 days of the item being dispatched to you. The item must be returned via registered mail, and customers will be responsible for the shipping and handling costs. Please include with your item the original order receipt and a brief letter detailing the reason for your exchange, and what you wish to exchange your item for. You will be contacted by an parlez de vous staff member should your exchange choice not be available. Customers will be responsible for the cost of shipping the new item from our dispatch, this amount will be debited from the credit card provided for your original purchase. Please allow 14 days for your exchange to be processed and delivered to you. Refunds will only be offered on items that are faulty. No returns/exchange/refund on sale items. Credit Notes cannot be used to purchase Sale Items.

Postal address:

PARLEZ DE VOUS Store

NEVE TESEDEK 5

TAL AVIV,ISRAEL

 

Security

All credit card transactions are processed using 128 Bit Secure Socket Layer (SSL) encryption

 

Pricing

All pricing listed on the PARLEZ DE VOUS website is in US Dollars/NIS.

 

Marketing messages

If you have said we can, we’ll send you marketing messages by email, SMS, to keep you aware of what we’re up to and to help you see and find our products.

How to stop marketing messages from parlezdevous.com

You can stop receiving marketing messages from us at any time.

You can do this:

Once you do this, we will update your profile to ensure that you don’t receive further marketing messages.

Please note that, as parlez de vous comprises a complex web of many inter-connecting services, it might take a few days for all our systems to be updated, so you might get messages from us while we process your request.

Stopping marketing messages will not stop service communications (such as order updates).

 

What about cookies?

We use cookies when you visit our site. There are four main types of cookies – here’s how and why we use them.

(1) Site functionality cookies – these cookies allow you to navigate the site and use our features, such as “Add to Bag” and “Save for Later”.

(2) Site analytics cookies – these cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience.

(3) Customer preference cookies – when you are browsing or shopping on Parlez De Vous, these cookies will remember your preferences (like your language or location), so we can make your shopping experience as seamless as possible, and more personal to you.

(4) Targeting or advertising cookies – these cookies are used to deliver ads relevant to you. They also limit the number of times that you see an ad and help us measure the effectiveness of our marketing campaigns.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit the site in the future. If you want to delete any cookies that are already on your computer, the “help” section in your browser should provide instructions on how to locate the file or directory that stores cookies.

Please note that by deleting or disabling future cookies, your user experience may be affected and you might not be able to take advantage of certain functions of our site, and the complete Parlez De Vous user experience that we pride ourselves on providing our customers.

 

 

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